As a Booking Agent, you will drive client satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.

The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.

Responsibilities:

1. Manage client communications - Respond to travel inquiries and assist clients with travel quotes
2. Consult on customer success - Advise clients on how to successfully leverage the product/service based on their unique needs
3. Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic

Requirements:

1. Excellent written and verbal communication skills
2. Ability to address complaints and issues with effective solutions and a positive attitude
3. Passion for delighting clients with above and beyond service
4. Excellent time-management and prioritization skills

Benefits:

1. Training Provided
2. Travel Perks
3. Team Oriented Environment
4. Fully Remote

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